The industry chased general-purpose home assistants for years. The product that actually sold is a box that takes a basket of clean clothes and returns folded stacks in about an hour. It is slow, it is large and it has a waiting list.

Why narrow wins

Reliability. A single task can be engineered to near-perfect performance. The company says a general robot would do many things badly; this one does one thing every day without complaint.

Key takeaways

  • One task, engineered for reliability
  • Roughly an hour per basket
  • Waiting list runs for months

This story is part of our ongoing coverage of gadgets. We will update it as more details emerge.